Apple Business Connect: Why Local Businesses Need It to Reach iPhone Users

Jason Polancich • January 30, 2025

If you’re a local business owner, you’ve probably heard of Google Business Profile—the essential tool that helps businesses appear in Google Search and Google Maps. But did you know Apple has its own version? It’s called Apple Business Connect, and if you haven’t set it up yet, you could be missing out on a massive customer base.


In this guide, we’ll cover what Apple Business Connect is, how it compares to Google Business Profile, and why it’s absolutely vital for local businesses—especially because of the enormous number of iPhone users.


What is Apple Business Connect?


Apple Business Connect is Apple’s alternative to Google Business Profile, allowing business owners to control how their business appears on Apple Maps, Siri, and other Apple services.


Why Does This Matter?


Over 55% of smartphone users in the U.S. use an iPhone 📱—and guess what? The default mapping and search system for all of those users is Apple Maps, not Google Maps.


If you don’t have an Apple Business Connect listing, you could be invisible to more than half of the mobile users searching for businesses like yours.


Key Features of Apple Business Connect



Business Listings on Apple Maps – Ensure accurate location details, hours, and contact info.

Siri & Spotlight Search Integration – When iPhone users search for a business using Siri or Spotlight, Apple pulls data from Business Connect.

Customizable Business Profiles – Upload photos, update business hours, and provide key details.

Showcases Feature – Highlight special offers, promotions, and events directly in Apple Maps.

Customer Reviews & Ratings – Engage with Apple Maps users and respond to reviews.

Navigation & Booking – Seamlessly connect customers with directions, reservations, and ordering options.


Apple Business Connect vs. Google Business Profile


Many business owners ask: Do I really need Apple Business Connect if I already use Google Business Profile? The answer is YES. While Google Business Profile is still dominant in search volume, Apple Maps is the default for iPhone users—and iPhones make up more than half the smartphone market in the U.S.


Key Differences:

Why Local Businesses Need Both



• If someone searches for a restaurant, store, or service on an iPhone, Apple Maps is what comes up first.

• Siri and Spotlight Search pull data from Apple Business Connect, not Google.

Many car navigation systems (like in Teslas and BMWs) use Apple Maps instead of Google Maps.

• Apple’s Showcases Feature (exclusive to Apple Business Connect) lets you highlight promotions directly on Apple Maps, something Google doesn’t offer in the same way.


If you’re only using Google Business Profile, you’re missing out on millions of potential customers who rely on Apple’s ecosystem to find businesses.


The Importance of Apple Business Connect for Local Businesses


1. Apple Maps is the Default for Millions of Users


Apple Maps is the built-in navigation and search tool for all iPhones, iPads, and MacBooks. Most iPhone users don’t open Google Maps unless they download it manually. That means your business might not even exist to half of smartphone users if it’s not on Apple Business Connect.


2. Siri and Apple Spotlight Pull Data from Apple Business Connect


Voice searches like “Hey Siri, find a coffee shop near me” don’t pull from Google Business Profile. Siri uses Apple Business Connect data to provide results, meaning if your business isn’t listed, you won’t show up in voice searches.


3. Higher Visibility for Local Searches


For small businesses that rely on local customers—like restaurants, service providers, and retail stores—being visible on Apple Maps is just as important as being on Google Maps.


Studies show that 88% of consumers who do a local search on their mobile device visit a business within 24 hours. If you’re not on Apple Maps, you’re missing a huge chunk of potential walk-in customers who are looking for businesses like yours.


4. The Showcases Feature Helps You Stand Out


One of the biggest advantages of Apple Business Connect is the Showcases Feature, which allows businesses to highlight special promotions, discounts, or new products directly in Apple Maps.


This feature is exclusive to Apple—Google Business Profile does not offer this type of in-map promotional space.


Example:

If you own a restaurant, you can use Showcases to feature “Weekend Brunch Special – 20% Off Mimosas”, which iPhone users will see when they search for places to eat.


5. Apple Users Tend to Spend More Money


According to market research, iPhone users tend to have higher incomes and spend more per transaction than Android users. By optimizing your presence on Apple Business Connect, you’re positioning yourself in front of higher-value customers who are more likely to make purchases.


6. It’s Completely Free to Use


Just like Google Business Profile, Apple Business Connect is 100% free. If you’re not using it, you’re leaving free exposure and potential customers on the table.


How to Set Up Your Apple Business Connect Profile


Step 1: Go to Apple Business Connect


Visit businessconnect.apple.com and sign in with an Apple ID.


Step 2: Claim Your Business


Search for your business name and claim your profile, or create a new listing if it doesn’t exist.


Step 3: Verify Your Business


Apple will require verification via phone, email, or business documents to confirm that you own or manage the location.


Step 4: Optimize Your Profile



• Add your business name, address, and contact details.

• Upload high-quality photos of your business.

• Update business hours and services.

• Use Showcases to highlight promotions or events.

• Add links for online ordering, reservations, or directions.


Step 5: Monitor & Update Regularly


Keep your Apple Business Connect profile up to date, just like you would with Google Business Profile.


Final Thoughts: Don’t Ignore Half of Your Potential Customers


If your business isn’t on Apple Business Connect, you’re invisible to millions of iPhone users who rely on Apple Maps, Siri, and Spotlight Search to find local businesses.


More visibility

More local customers

Higher-spending audience

It’s completely FREE!


Don’t let your competition get ahead—set up Apple Business Connect today and make sure your business gets found where it matters most!


📍 Need help optimizing your digital presence? Contact us at VS Marketing, and we’ll make sure your business is fully optimized for both Google AND Apple—so you never miss a customer again! 🚀


By Jason Polancich April 1, 2025
Struggling to grow your small business in a looming recession? Discover 5 powerful digital marketing strategies—like Google Search ads, local SEO, and email—that help you reach more customers and outshine competitors.
Small business owner holding a sign
By Jason Polancich March 6, 2025
Most small business websites look great but fail to bring in customers. Learn why web designers don’t set up SEO, site speed, or Google integrations—and how VS Marketing builds websites that actually generate leads and sales.
lead generation graphic
By Jason Polancich January 3, 2025
Just having a website for your small business and expecting it to generate leads is not enough to actually grow. Heres' what you need and what to expect from a successful lead generation effort on the web.
small business owner posting on social media for better seo
By Jason Polancich December 24, 2024
Learn how to boost your website's SEO with simple social media posting. An easy 5-step formula for creating authentic posts that drive traffic and leads. Perfect for busy business owners.
mobile phone in front of small business window
By Jason Polancich December 15, 2024
Discover why a mobile-optimized website, SEO, SEM, email, content, and social media marketing are essential for small business growth. Learn how VS Marketing delivers more than just a ‘pretty’ website—fueling real results for your business!
small business owner image holding open sign
By Jason Polancich December 1, 2024
Learn exactly how to get your website on Google, from technical requirements to local SEO. A complete, jargon-free guide for small business owners. No tech expertise needed!